Simply overwhelmed by DMs (that is “direct messages” for the social media newbies)? TikTok has an answer for that — not less than when you’ve got a enterprise account. There aren’t many artistic video clips that can cease some followers from asking the identical questions over and over; Are you pondering “What are your hours?”, “Do you’re employed with influencers?” and “The place can I get (insert product)?” With TikTok’s auto-reply for direct messages, you’ll be able to reply these often-repeated requests with out disrupting your day .

For these with enterprise accounts, this is the way it works. Simply go to “Message Settings” in your Business Suite and compose a reply. You additionally want to decide on key phrases that can set off the bot to ship an auto-reply. In fact you need to take into consideration that. When used appropriately, automated replies may also help hold your prospects related and steered in the appropriate route.

Then again, automated messages can create confusion if they do not correctly tackle what the particular person is in search of, so do your analysis earlier than confirming how you are going to proceed.

In accordance with Social Media At this time, all automated messages have to be reviewed by TikTok’s moderation crew earlier than going dwell to stop abuse and different safety issues. Business insider Matt Navarra just lately shared what the brand new backend characteristic appears to be like like:

TikTok has a NEW messaging bot characteristic for enterprise accounts

h/t @Sphinx pic.twitter.com/kl83885zuo

— 🟣 Matt Navarra (@MattNavarra) March 17, 2021

Automated replies are already rolling out for TikTok enterprise accounts, so anticipate them within the coming days or even weeks.

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