Simply overwhelmed by DMs (that is “direct messages” for the social media newbies)? TikTok has an answer for that — no less than in case you have a enterprise account. There aren’t many artistic video clips that can cease some followers from asking the identical questions time and again. Are you considering “What are your hours?”, “Do you’re employed with influencers?” and “The place can I get (insert product)?” With TikTok’s auto-reply for direct messages, you’ll be able to reply these often-repeated requests with out disrupting your day .

For these with enterprise accounts, here is the way it works. Simply go to “Message Settings” in your Business Suite and compose a reply. You additionally want to decide on key phrases that can set off the bot to ship an auto-reply. In fact you wish to take into consideration that. When used accurately, automated replies may also help maintain your prospects linked and steered in the proper route.

Alternatively, automated messages can create confusion if they do not correctly handle what the particular person is on the lookout for, so do your analysis earlier than confirming how you are going to proceed.

In line with Social Media Immediately, all automated messages have to be reviewed by TikTok’s moderation crew earlier than going stay to stop abuse and different safety issues. Business insider Matt Navarra just lately shared what the brand new backend characteristic appears to be like like:

TikTok has a NEW messaging bot characteristic for enterprise accounts

h/t @Sphinx pic.twitter.com/kl83885zuo

— 🟣 Matt Navarra (@MattNavarra) March 17, 2021

Automated replies are already rolling out for TikTok enterprise accounts, so count on them within the coming days or even weeks.

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